Responsible Gaming
Your safety and wellbeing are our top priority at unibet
🔞 21+ ONLY
You must be at least 21 years old to participate in gaming activities at unibet. This requirement is strictly enforced in compliance with Philippine law and PAGCOR regulations.
Our Commitment to Safe Gaming
At unibet, we believe gaming should be entertaining, exciting, and most importantly—safe. As a PAGCOR-licensed online casino serving Filipino players since 2019, we take our responsibility seriously to create an environment where you can enjoy slots, live casino, bingo, and fishing games without compromising your financial stability or personal wellbeing.
Responsible gaming means maintaining control over your gaming activities, understanding the risks, setting personal limits, and recognizing when gaming stops being fun. We're here to support you with tools, resources, and education to ensure your unibet experience remains positive and sustainable.
Gaming is meant to be a form of entertainment, not a way to make money or escape personal problems. The vast majority of our players enjoy gaming responsibly as a recreational activity. However, for some individuals, gaming can become problematic. That's why we provide comprehensive responsible gaming resources and partner with professional organizations that specialize in gambling addiction support.
Understand the Risks
All forms of gaming involve risk. There is no guaranteed way to win, and you should never gamble with money you cannot afford to lose. Games are designed for entertainment, and the house always has a mathematical edge over time. Set realistic expectations and never chase losses.
Self-Control Tools Available at unibet
We provide multiple tools to help you stay in control of your gaming activities. These features can be activated anytime through your Account settings or by contacting our 24/7 customer support team.
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much money you can add to your unibet Account. Once you reach your limit, you won't be able to deposit additional funds until the time period resets. Limits take effect immediately when decreased, or after a 24-hour cooling-off period when increased.
Loss Limits
Define maximum loss amounts for specific time periods. This tool tracks your net losses (total deposits minus total withdrawals) and prevents further gaming once you reach your self-imposed threshold, protecting your bankroll from excessive depletion.
Session Time Limits
Control how long you play in a single session. Set time reminders or automatic logout timers to prevent extended gaming sessions. Reality checks notify you at specified intervals to remind you how long you've been playing, helping you maintain awareness of time spent on the platform.
Cooling-Off Periods
Take a short break from unibet by activating a cooling-off period of 24 hours, 48 hours, or one week. During this time, your Account will be temporarily inaccessible, giving you space to reassess your gaming habits without permanent commitment.
Self-Exclusion
If you feel your gaming is becoming problematic, you can self-exclude from unibet for a minimum period of six months up to permanent exclusion. During self-exclusion, your Account will be closed, you won't be able to create new Accounts, and you'll be removed from all marketing communications. This is the most serious responsible gaming tool and should be used when you recognize you need a significant break.
Reality Checks
Enable pop-up notifications that display at regular intervals showing your session duration, net wins/losses, and current Account balance. These reminders help you maintain awareness of your gaming activity and make informed decisions about whether to continue playing.
Warning Signs of Problem Gaming
It's important to recognize when gaming transitions from entertainment to a problem. If you identify with several of these warning signs, it may be time to seek help or utilize self-exclusion tools:
- Spending more money on gaming than you can afford to lose
- Borrowing money or selling possessions to fund gaming activities
- Gaming to escape personal problems, anxiety, or depression
- Lying to family members or friends about your gaming habits
- Chasing losses by continuing to play in an attempt to win back money
- Neglecting work, school, or family responsibilities due to gaming
- Feeling irritable, restless, or anxious when not gaming
- Unsuccessful attempts to cut back or stop gaming
- Gaming for increasingly longer periods or with larger amounts of money
- Relationship problems caused by gaming activities
- Preoccupation with gaming—constantly thinking about past sessions or planning future ones
If these patterns sound familiar, please reach out to professional support services immediately. There is no shame in seeking help, and early intervention can prevent more serious consequences.
Help and Support Resources
You don't have to face gaming problems alone. The Philippines has professional organizations dedicated to helping individuals struggling with gambling addiction. These services are confidential, compassionate, and effective:
PAGCOR Responsible Gaming
The Philippine Amusement and Gaming Corporation provides responsible gaming resources, education, and referrals to support services for Filipino players.
Mental Health Support
National Center for Mental Health (NCMH) Hotline: Available for crisis intervention and mental health counseling related to addiction issues.
Gamblers Anonymous
Support groups providing fellowship and shared experiences for individuals working to overcome gambling problems through peer support.
unibet Support Team
Our customer support is available 24/7 to assist with activating responsible gaming tools, discussing concerns, and providing resource referrals.
Remember, seeking help is a sign of strength, not weakness. Professional counselors understand gambling addiction and can provide evidence-based treatment strategies to help you regain control.
Tips for Healthy Gaming
Here are practical strategies to maintain healthy gaming habits while enjoying unibet entertainment:
- Set a Budget: Before you start gaming, decide exactly how much money you can afford to lose without impacting essential expenses like rent, bills, or food. Treat gaming as an entertainment expense, similar to going to the movies or dining out.
- Never Chase Losses: If you're experiencing a losing streak, accept it as part of gaming and walk away. Trying to win back losses almost always leads to bigger losses and emotional distress.
- Take Regular Breaks: Step away from the screen every 30-60 minutes. Use break time to stretch, hydrate, and reassess whether you're still enjoying yourself or playing out of frustration.
- Don't Play Under Influence: Avoid gaming when you've been drinking alcohol or using substances that impair judgment. Clear decision-making is essential for responsible gaming.
- Keep Gaming Social: Share your gaming activities with trusted friends or family. Secrecy often accompanies problem gaming, while transparency promotes accountability.
- Balance Your Life: Ensure gaming doesn't replace other important activities like exercise, hobbies, social time, and family responsibilities. A healthy life includes variety and balance.
- Understand the Games: Learn the rules, odds, and house edge before playing. Informed players make better decisions and maintain realistic expectations about outcomes.
- Use Our Tools: Don't wait until gaming becomes a problem to use deposit limits, session timers, and reality checks. Proactive use of these tools helps maintain healthy habits from the start.
For Family and Friends
If you're concerned about a loved one's gaming behavior, your support can make a significant difference. Here's how you can help:
- Express your concerns calmly and without judgment, focusing on specific behaviors you've observed
- Listen empathetically and avoid lecturing or criticizing, which may cause defensiveness
- Educate yourself about gambling addiction to better understand what they're experiencing
- Encourage them to seek professional help and offer to assist in finding resources
- Set healthy boundaries regarding financial support—avoid enabling behavior by covering gambling debts
- Take care of your own wellbeing and consider joining support groups for families affected by gambling
Our Partnership with PAGCOR
As a licensed operator under the Philippine Amusement and Gaming Corporation (PAGCOR), unibet adheres to strict responsible gaming standards mandated by Philippine gaming regulations. We work closely with PAGCOR's Responsible Gaming Program, which promotes awareness, education, and intervention services for Filipino gaming enthusiasts.
PAGCOR requires all licensed operators to implement comprehensive player protection measures, including age verification, self-exclusion systems, and prominent display of responsible gaming resources. We regularly participate in industry training programs and contribute to research initiatives aimed at reducing gambling-related harm in the Philippines.
Our commitment extends beyond regulatory compliance—we genuinely believe that sustainable, responsible gaming practices benefit everyone. When players game responsibly, they enjoy better entertainment experiences, and we build a trusted, long-term relationship with the Filipino gaming community.
Player Protection First
Advanced tools and limits to help you stay in control, including deposit caps, loss limits, and session timers available 24/7 through your Account.
Reality Check Alerts
Customizable notifications remind you of time spent playing and current session statistics, helping maintain awareness and informed decisions.
Self-Exclusion Options
Immediate Account closure for 6 months to permanent exclusion if you need a break, with complete removal from promotional communications.
24/7 Support Access
Our Filipino customer support team is always available to help activate responsible gaming tools and provide referrals to professional counseling services.
Educational Resources
Comprehensive guides explaining game odds, risk factors, and healthy gaming strategies to promote informed decision-making among players.
PAGCOR Compliance
Full adherence to Philippine responsible gaming regulations, with regular audits and participation in national gaming harm reduction initiatives.
Questions About Responsible Gaming?
Our team is here to support your gaming wellbeing. Whether you need to activate protective tools, discuss concerns, or access professional resources, we're available around the clock to help you maintain healthy gaming habits at unibet.